This is a question that many organizational leaders are asking in this new normal that we find ourselves in. At this time, many face situations where the operation continues with the same or even higher expectation while our workforce shrinks due to budget constraints. With less human capital, how can we ensure our viability and value to our organizations?

For traditionally minded leaders, this becomes a challenge when technology is not adopted and viewed as an expense rather than an investment. To adopt technology, it is essential to understand that technology is destined to be an ally in the efficiency with which we perform our functions. There have been many case studies where technology, such as automation, can reduce the decision-making process in days and ensure a faster close time and a more consistent and reliable process.

When you think about how automation can help your organization, it is important to examine the tasks where the process is always done in the same way and to have specific rules. For example, think about the processes in which an employee receives information from a document, entering the information into the same systems every day. In this case, the employee is limited by the amount of information he can enter, simply due to his work schedule or human fatigue. With automation and other technologies, these limitations become a thing of the past and production can be increased substantially and the employee can concentrate on other tasks that are required and generate value.

These automations are game-changing when deployed in bottleneck areas, but one thing that generally stands out among leaders is the savings these technologies can bring to their budgets. It is something that organizational leaders are constantly being asked to do…   We need more production with fewer   resources.  These goals tend to create frustration and often missed goals that can negatively impact your customer experience and your business.

What prevents you from implementing new technologies in your operation?


Melvin Rodríguez
Key Account Manager


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